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About Us

Our web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique, yet integrated, products as part of the software suite.

A Subsidiary of CoNetrix

Tandem is one of four companies owned by CoNetrix, LLC. CoNetrix is known for innovative solutions and excellent quality. Tandem is no exception.

Tandem grew out of the confidence that there is a solution for every problem. A problem our clients were discovering was the burden of information security compliance.

First we supported them by helping maintain their documents. But it didn't take long to decide that a software solution could help more people, and faster. So in 2007 we began developing the do-it-yourself compliance application for information security, now known as Tandem.

Our Story

1977

Locals of Lubbock, Texas, our founders began what is now CoNetrix, LLC. Their efforts were focused on solving technology challenges for their growing customer base.

1995

CoNetrix began providing IT support and network implementation services to community financial institutions.

2000

In response to the Gramm-Leach Bliley Act 501(b) and its examination guidance, CoNetrix began to assist our community financial institution customers with developing elements of their information security programs. This culminated into a service we called "Information Security Program."

2007

We took our program to the next level by converting the documents and spreadsheets to a state-of-the-art SaaS platform, integrating consulting into the system designed to improve financial institutions security and compliance while creating efficiencies.

2008

In response to the growing focus on the FACT Act of 2003 (Fair and Accurate Credit Transactions Act), we focused our development on, and launched, an easy-to-use system for creating and maintaining the required Identity Theft Prevention Program.

2009

We released our first four products that would eventually be known as Tandem Risk Assessment (March), Tandem Business Continuity Planning (July), Tandem Vendor Management (September), and Tandem Policies (December).

2010

We named our product "Tandem" because the product works in partnership―in tandem―with the organization. Tandem won a BankNews Innovative Solution Award Honorable Mention for the Best Online/Remote/Mobile Solution.

2011

We hosted the first annual Tandem User Group and Information Security Conference, attracting nearly 100 attendees from financial institutions across the United States. In response to the FFIEC's release of their guidance, "Authentication in an Internet Banking Environment," we developed and launched Tandem Internet Banking Security.

2012

We released Tandem Compliance Calendar to help institutions keep up with compliance events. At the same time, Tandem Internet Banking Security received a BankNews Innovative Solutions Award Honorable Mention for Best eBanking (Mobile/Online) Solution.

2013

We expanded Tandem Risk Assessment to include Information Asset Risk Assessments. We launched Tandem Audit Management to track, respond to, and report on audits and exams.

2015

In response to the FFIEC's release of the Cybersecurity Assessment Tool, we developed and launched Tandem Cybersecurity, which won the BankNews Innovative Solutions Award for Best Management/Operations/Processing Solution. We expanded Tandem Audit Management to include the ability to create and conduct audits.

2016

We released Tandem Phishing, a phishing simulation tool for cybersecurity awareness training. The annual Tandem User Group and Information Security Conference was rebranded as the KEYS Conference.

2017

We launched the Tandem Mobile App, helping users access their business continuity plan (BCP) from any mobile device.

2018

Our parent company, CoNetrix, LLC, won the community award for Best Workplace in Lubbock, TX.

2019

After releasing tandem.app as our new marketing website, we launched the Tandem Partner Program, empowering regional consultants to help users manage the contents of their programs in Tandem.

2020

We rewrote the Tandem training tool to provide improved enrollment, enhanced reporting, and additional training courses for current topics. In lieu of having the KEYS Conference, we also hosted the first KEYS Summer Series. Our parent company, CoNetrix, LLC, won Best Workplace in Lubbock, TX for the second time.

2021

We released Tandem Incident Management, a solution designed to help organizations build their incident response plans and track incidents as they occur.

Meet the Team

Our team values integrity, wisdom, ambition, and team spirit. You should always see this reflected in the products we build and the service we provide.

We have

Thinkers to ask the hard questions and consider opportunities.

We have

Visionaries to help us formulate a picture of what could be.

We have

Artists with a keen eye for what just looks right.

We have

Adventurers who energize the team to reach new goals.

We have

Makers who build sturdy structures and helpful tools.

We have

Dreamers who see from the eyes of our customers to help us meet their needs.

We have

Innovators to design solutions and implement systems.

And we have customers who inspire us to be continuously innovative.

We look forward to serving you!

Interested in a career with Tandem?

We're always looking for people to raise the bar and help us deliver an even better service to our customers.

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