Vendor Management

Manage your third-party risk with Tandem

Companies are increasingly dependent on third parties to provide services. With this increased use of vendors comes the need for increased oversight.

Avoid complicated spreadsheets, manually updated calendars, and trying to organize files across network folders. Tandem provides a simplified and streamlined interface, designed to organize your vendor management program.


Manage and store your important vendor relationship details.

Combining a central repository of vendor data with powerful reporting provides time-effective access to the information you need to oversee your vendors.

Risk Assessment

Assess the significance of your vendor relationships using a consistent questionnaire.

Then, rate each vendor's risk across a customizable list of risk categories (e.g., strategic, reputation, operational, transaction, credit, and compliance).

Contract Management

Organize important information about your vendor contracts in a central location.

Complete contract reviews based on templates and stay informed of key contract dates with automated reminders.

Additional Features

  • Visualize your risk exposure with charts and graphs
  • Assign responsibility and various levels of access to users
  • Store unlimited vendor records and related files
  • Access vendor contact information on-the-go through the Tandem mobile app
  • Add as many user and administrator accounts as needed
  • Identify missing or incomplete vendor data with reports
  • Set up email reminders for contract and document dates
  • Create and monitor the status of tasks assigned to users
Are you interested in
Vendor Management Software?

Frequently Asked Questions

Yes. Tandem provides template language in the software that we call "suggested content." This includes suggested review templates for contracts, SOC reports, financial statements, general performance, etc.

Tandem also includes suggested significance questions and required document types to help you determine applicable due diligence to request from your vendors. You can use our suggested content as a starting point, and quickly adapt the language to fit your company's unique requirements.

Beyond the content, the vendor oversight framework provided by Tandem is significantly more effective than typical Excel or Word templates.

Tandem consolidates and streamlines the vendor oversight process into one easy-to-use platform, eliminating much of the "busy work" of vendor management.

Yes. Tandem Support is available 8:00 AM – 5:00 PM (CT), Monday through Friday to answer your questions about Tandem application features.

For help with establishing or executing your vendor management program, check out our partners who can provide vendor management consulting.

You are also invited to attend our annual KEYS conference to connect with other users and learn from Tandem experts.

Tandem Support is pleased to offer complimentary training webinars twice a month for our customers, and recordings of those training sessions are available on-demand.

A Knowledge Base is available with articles to help you learn about Tandem. You can stay up-to-date on our latest features by subscribing to our Software Update emails.

Personal training is also available by request for an additional fee.

Yes. Tandem maintains high marks through the following testing: SSAE 18 SOC 1 Type 2, CompTIA Security Trustmark+, internal audits and assessments, quarterly penetration tests.

Security controls include:

  • Secure data transmission between your browser and your servers
  • Data encrypted at rest using AES-256
  • User passwords are hashed and salted
  • Datacenter protected by firewall and intrusion detection/prevention systems (IDS/IPS)
  • Redundant Internet connections
  • Multifactor authentication options
  • Single Sign On (SSO) integration using SAML 2.0
  • IP address restrictions
  • User activity log
  • User access roles/restrictions

Tandem products are delivered via the Internet as Software as a Service (SaaS) applications. Tandem can be accessed from any device with a modern browser. No software installation or special equipment is required.

New features and updates are included with your annual subscription and automatically available. Each new feature is documented in our Software Updates blog.

Yes. Tandem Vendor Management integrates with Business Continuity Planning, Risk Assessments, and Audit Management, to provide seamless sharing of data and help avoid duplication of information.

All Tandem products are available under the same secure website.

Yes. With a single login you can manage several companies' vendors (requires a subscription for each company).

Ready to see what Tandem can do for you?