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Senior Support Specialist

Samantha Torrez-Hidalgo

5 Years Speaking Experience

Certifications

  • CSXF

Quotes

Enjoyed the session & learned several new things!

2022 KEYS Conference

Bio

Samantha has been working in the customer and IT service industry for almost ten years. She has been with the Tandem Support Team for five years, building relationships with customers every day as they use the Tandem software. Samantha thrives on instilling comprehensive training for her teammates and customers and finding the best solution to each problem she encounters. She has spoken at several conferences and published several blog posts over her knowledge of vendor management, business continuity planning, and more.

https://www.linkedin.com/in/samanthatorrez/ 

  • 2022 KEYS Conference
    • Information Security Risk Assessments with Tandem
    • Many Birds, One Stone: Using Asset-Based Risk Assessments for More than Your Assets
  • 2020 Missouri Bankers Conference
    • Conplete Your Assessments with Tandem Cybersecurity
  • 2020 Tandem Summer Series
    • Tools & Templates for Vendor Due Diligence Reviews
  • 2019 KEYS Conference
    • A BCP of Their Own