Business Continuity Planning Software

Business Continuity Planning

Business Continuity
Planning Software

Disaster-proof your business with BCP software from Tandem

Business continuity and disaster recovery are critical for any company. What do you have in place to manage operations before, during, and after a disaster?

A strong BCP will allow you to effectively manage operations in the event of a disaster and be in compliance.

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Business Impact Analysis

Assess the impact of potential disasters on each of your business processes and document the maximum tolerable downtime (MTD).

Business Process Restoration

Mitigate disruptions to business operations by establishing recovery time objectives and identifying dependencies for business processes.

Exercises & Testing

Manage your BCP testing program by planning, executing, evaluating, and documenting tests.

Testing your BCP against diverse scenarios helps ensure familiarity and accuracy of the plans.

Mobile App

Access your BCP documents, employee list, and vendor contact information from mobile devices. Easily send and receive employee alert messages from your mobile device.

Emergency Checklists

Have a plan for how to respond to reasonably foreseeable interruptions. Start with one of our suggested checklists and build your own.

Employee Alerts

Communicate with employees during emergencies, inclement weather, network outages, and more. Send emails, text messages, phone calls, and mobile notifications from your organization.

Questionnaires

Distribute the workload of building and maintaining your BCP with pre-built questionnaires and custom access roles.

Downloads

Effortlessly generate consistent and professional documents on the fly to share with your executive team, board of directors, auditors, and examiners. These customizable documents are available in Microsoft Word and Adobe PDF formats.

Generate custom documents on the fly to share with the board and auditors. Easy to read Word and PDF documents can be distributed to employees so everyone is prepared to restore operations.

Additional Features

Identify cross trained personnel and order of succession for disaster situations
Document the criticality and recovery plans for systems and equipment
Customize suggested emergency checklists
Document system backup procedures to meet recovery point objectives (PROs)
Customize suggested preparedness controls
Build employee call trees
Specify emergency meeting locations
Upload instructions and procedures to a secure site for remote backup
Run reports to find gaps in your program

"The Tandem Business Continuity Planning software has streamlined how we manage business continuity for our bank. Before Tandem, we lost files and had to update and make changes to a Word document. This software has helped us focus on the important aspects of business continuity and made it easier to update, train, and report to our Board of Directors."

Brandi Shiflett, EVP

Senior Operations Officer

North Dallas Bank & Trust Co in Dallas, TX

"Tandem’s Business Continuity Planning software is a strong program that integrates well with Tandem’s Vendor Management software. It provides good reports for our Board of Directors and Management. It is easy to update, and I am able to access it from anywhere… even on my phone."

James Tipton, EVP

Enterprise Risk Manager

North Dallas Bank & Trust Co. in Dallas, TX

"Tandem's Business Continuity Planning software has given us the direction we needed to establish good processes for our organization."

Ron Dittmann

VP of IT

Texas Trust Credit Union in Mansfield, TX

"Tandem is an excellent product that I highly recommend. It has helped us to fill the gaps regarding our BCP and Risk Assessments. It was a major help with our last NCUA exam with the addition of the ACET request list. I have nothing but great things to say about Tandem!"

Crystal Woodward-Smith

Compliance Officer

Hope Federal Credit Union in Jackson, MS

"First, I want to thank Tandem for being such a great partner of ours. We are extremely grateful for the tools you have provided. Particularly, your BCP program and the employee alert system. As of right now that is our main communication system for most of our employees."

"Tandem is extremely easy to use. I just started in the system (in earnest) and was able to quickly navigate through the steps. It’s very logical, comprehensive and I’m hopeful it will result in easier reports and exams. It’s a phenomenal option for a bank our size."

Robin Banell

VP of Compliance, Internal Control Officer

F & M Bank in Edmond, OK

"Thanks for all that you folks do to support and improve the software. We’ve been impressed with Tandem since day one; especially the responsiveness of the support and development teams with our needs and requests for new features. Thanks for all you do."

"We are so happy to have a partner like Tandem. Your products help our community bank compete with larger, regional and national banks without the expense of a huge staff."

Chris Manus

Information Technology Manager

Citizens Bank in Carthage, TN

"Tandem Vendor Management has made the process for collecting and tracking documents a breeze. The Vendor Management system is easy to use, yet quite powerful software. The software has saved us time from old spreadsheets and a manual vendor review process. I would highly recommend any organization to this system."

Kyle Moreland

Compliance Officer

Johnson City Bank in Johnson City, TX

"We started using Tandem for our vendor management program in late 2014. Right from the start we found the software easy to use and perfect for our needs. Their support team is responsive and friendly and continues to exceed our expectations. We find the free training sessions, videos, and knowledge base extremely helpful. Tandem has been a great business partner and it is a pleasure to work with them."

Frequently Asked Questions

Does Tandem provide a business continuity plan template?

Yes. Tandem provides template language in the software that we call "suggested content." You can use our suggested content as a starting point, and quickly adapt the language to fit your company's unique requirements.

The suggested content in Tandem is built and maintained by security and compliance experts who perform information security consulting daily.

Is there instructional documentation to help me build my BCP?

Yes. Tandem offers a Knowledge Base with articles written by Tandem experts.

While you navigate the product you will also find help tips along the way.

Is there someone at Tandem who can help me build my BCP?

Yes. Tandem Support is available 8-5 (CT) M-F to answer your questions about Tandem application features.

For help with the contents of your BCP, check out our partners who can provide business continuity plan consulting.

You are also invited to attend our annual KEYS conference to connect with other users and learn from Tandem experts.

What training options are available?

Tandem is pleased to offer complimentary training webinars each month for our customers. These webinars are recorded and available on-demand.

A Knowledge Base is available with articles to help you learn about Tandem. You can stay up-to-date on our latest features by subscribing to our Software Update emails.

Product training is also available by request for an additional fee.

Does this product address disaster recovery?

Yes. Disaster recovery (DR) is a key part of business continuity planning. DR defines how to restore system after a disaster. Tandem includes features to document the recovery of systems and equipment, plus it allows you to identify how to resume business so you can get back to serving your customers as soon as possible. Better than a sample disaster recovery plan, Tandem helps you build a working plan.

Will my data be secure?

Yes. Tandem maintains high marks through the following testing: SSAE 18 SOC 1 Type 2, internal audits and assessments, quarterly penetration tests.

Security controls include:

Secure data transmission between your browser and your servers
Data encrypted at rest using AES-256
User passwords are hashed and salted
Datacenter protected by firewall and intrusion detection/prevention systems (IDS/IPS)
Redundant internet connections
Multifactor authentication options
Single Sign On (SSO) integration using SAML 2.0
IP address restrictions
User activity log
User access roles/restrictions

How is Tandem installed and updated?

Tandem products are delivered via the internet as Software-as-a-Service (SaaS) applications. Tandem can be accessed from any device with a modern web browser. No software installation or special equipment is required.

New features and updates are included with your annual subscription and are automatically available. Each new feature is documented in our Software Updates blog.

Does this product integrate with other Tandem products?

Yes. All Tandem products are available under the same secure website.

Tandem BCP is integrated with Risk Assessment and Vendor Management, to provide seamless sharing of data and help avoid duplication of information.

Can Tandem synchronize with Active Directory?

The Tandem Active Directory Connector (ADC) is designed to help organizations ensure employee information in Tandem remains in sync with data managed in Active Directory. Tandem ADC is an automated API sync between Active Directory and Tandem that can be scheduled to run in the background and then notify you of any notable changes.

This feature is an optional premium feature that can be added at a nominal cost.

Can I manage accounts for multiple companies?

Yes. With a single login you can manage several companies' business continuity plans (requires a subscription for each company).

Business Continuity Planning