Incident Response Plan
Easily create and manage your incident response plan with built-in guidance, suggested wording, and helpful features to support you. Customize the plan to fit your organization by defining communication guidelines, assigning roles and responsibilities, building action plans for different types of incidents, and more.
Tracking & Documenting
When an incident occurs, use the tracking component to document what happens at each stage. Built around the NIST process (Detect, Respond, and Recover), the tracking features make it easy to capture key details, learn from the incident, and improve your plan based on lessons learned.
Peer Analysis
Gain perspective into your incident response processes by anonymously comparing your results with more than 350 other organizations who are tracking incidents with Tandem.
Timeline
Refer to the automated timeline for an audit trail of certain date-and-time stamped actions. Add comments to explain your processes and communicate with members of your team. To ensure visibility, the timeline is accessible throughout the incident tracking process, from the dashboard through each stage-dedicated page.
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Action Plans
Use template action plans or create your own to ensure your organization is prepared for responding to a future incident.
When tracking an incident, action steps can be dynamically added to the various stages, based on the type of incident. Associate incident categories and follow your plans to ensure accurate and efficient response.
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Incident Response Teams
As part of your organization's incident response plan, you can set up teams.
Document contact information, associate team members, and provide a description to outline team charters, strategic goals, and responsibilities.
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Roles & Responsibilities
Clear roles and responsibilities are essential for effective incident response. Use the Incident Handlers feature to identify technical leads, public relations coordinators, legal advisors, and others involved in the response to ensure coordination from detection through recovery.
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Categories
Categorizing incidents helps your organization stay prepared for a wide range of scenarios. Use the categories and subcategories features to connect action plans to an incident, streamline classification, and support consistent reporting.
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Preview Action Plan
Once your action plans are created, test your plans prior to use in an actual incident.
Use the Preview option to ensure the correct action steps are included in a logical order.
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Security Incident Management Training
Enroll employees in an online Security Incident Management Training course. This course is designed to educate your staff on their responsibilities as it relates to how they can prevent, detect, and respond to relevant security incidents. With the training, you can assess learning objectives through built-in quizzes and generate reports to show training completion and effectiveness.
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Downloads
Effortlessly generate your incident response plan or details about incidents that have occurred to share with your executive team, board of directors, auditors, and examiners.
These customizable documents are available in Microsoft Word and Adobe PDF formats.