A service level agreement (SLA) is a specific type of contract between a vendor and a business. It defines performance measures and compensation options for the times when a vendor can’t hold up their end of the bargain. Let’s dive into some specifics about what this looks like and what you (as a vendor manager who cares about information security) need to do about it.

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On Tuesday, October 24, 2023, regulators published an updated version of the Ransomware Self-Assessment Tool (R-SAT). In this blog, we’ll discuss what the R-SAT is, what got updated, and what you need to do about it.